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CLOTHES MENTOR: Spring Clean for Cash

Spring Clean for Cash at the Mayfield Heights, Ohio Clothes Mentor Store. What a great way to sell apparel and accessories you don’t need, and add some new things to your wardrobe. Source: 19 Action News

By Jen Picciano

Resale shops are a $12 billion a year business.

At Clothes Mentor in Mayfield Heights you can get high-end labels, designer purses, and a pay day.

“I have all these old clothes I’m fishing through, trying to get rid of some old stuff, make room for new,” said Chris Barone.

“You bring them in and we’re able to look at them on the spot. It takes about 20 minutes, and we are able to hand you the cash for them,” said owner Randi Rose.

That’s unlike consignment shops, where you can wait up to 90 days to get paid, if your item sells, says Rose. Garage sale items only sell for an average of 85 cents. Rose says their average customer walks away with about $50.

“But we’ve had people who’ve really hauled over their closet, or found a lot of nice jewelry or designer bags and they’ve walked with $400 and $500,” says Rose.

How much you make depends on what you bring in, what shape it’s in and how current it is. What you’re offered is based on research by the Clothes Mentor franchise.

“So it’s not my opinion or my employees’ opinions about what will sell. We have strict guidelines that we’re going from,” she says.

Rose says you can make the most money off your designer handbags.  

“I love purses. They have the best prices on purses,” says frequent customer Sharon Cooper.

And lucky for resale shop owners, often a lot of what they’re paying out to customers, gets spent back at their shop in the same visit.

To watch the video interview, go to the 19 Action News post.

Brandon Yeager

Brandon Yeager

Software Engineer

Software Engineer
Leah Weisbecker

Leah Weisbecker

Franchise Business Consultant

Franchise Business Consultant
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Michelle Vaudrin

Senior Director of Operations

Michelle Vaudrin is the Senior Director of Operations for  Children’s Orchard and Clothes Mentor. Before joining Children’s Orchard in 2016, she worked in leadership roles for Burlington, American Eagle, and Macy’s.

Michelle attended the University of Wisconsin-Stout with a Retail Merchandising and Business Administration degree. She brings an extensive background in training in strategies, merchandising, customer service, and multi-unit store operations to the team.

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Jenny Mann

Vice President of Operations | Executive Director of IT

Jenny Mann is the Vice President of Operations for Clothes Mentor and Children’s Orchard. In January of 2020, Jenny also took on the role of Executive Director of IT, overseeing BST, our Point of Sale system, and the e-commerce platforms for both brands. Prior to this, Jenny was the Director of Marketing for NTY Franchise Company since January 2013. Jenny started with the NTY Franchise Company in 2008 with Clothes Mentor and has held many roles, including; Store Manager, New Store Opener, and Regional Operations Manager. Before joining NTY Franchise Company, Jenny worked for Old Navy (Gap, Inc.) and Target in management roles.

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Chad Olson

Chief Operations Officer

Chad Olson has been Chief Operations Officer of NTY Franchise Company since January 2007. From May 1994 to December 2006, he held various positions for Winmark Corporation (f/k/a Grow Biz International, Inc.), including Field Operations Manager for the Once Upon a Child concept from 1999 to 2002, and Regional Operations Manager for the Plato’s Closet concept from 2002 to 2006.

Sean Marrs

Sean Marrs

IT/Tech Administrator

IT/Tech Administrator
Marissa Stacy

Marissa Stacy

Jr. Graphic Designer

Jr. Graphic Designer

Ashlyn Aarness

Ashlyn Aarness

Social Media Specialist

Social Media Specialist
Ashley Huebner

Ashley Huebner

Director of Marketing

Ashley Huebner oversees Children’s Orchard’s marketing and advertising efforts to drive sales, build brand awareness, and lead the planning on how to market the brand effectively. She leads creative initiatives by driving the brands’ vision in aesthetics, tone, and trends to elevate our brand position as a leader in the resale category.

Ashley joined the Children’s Orchard team in 2015. Ashley has 10+ years of Graphic Design experience. Ashley holds a strong background in design, user experience, and a passion for creativity. She holds a BA degree in Advertising and Art.