For the Clothes Mentor in Chandler, Arizona, shoppers are really happy with the fabulous buys they find at the store on “gently-used” designer clothing and accessories that are like new. Take a look at this article showcasing this fun store and their customers. Source: KPHO/KTVK (KPHO Broadcasting Corporation) Most people don’t like paying full price for anything, which could be why the Valley’s resale market has been growing stronger each year.
“In this day and age, everybody’s kind of watching their money,” Darlene Vollhardt said.Darlene Vollhardt loves to shop, and found that resale shops such as Clothes Mentor in Chandler let her shop without feeling guilty. (Source: KPHO/KTVK)She loves to shop, so she found a way to do so without feeling guilty. “I have a dress that I’m going to try on,” Vollhardt said. “It’s [originally] $168, I believe it’s for $14, brand new with the tags.” Clothes Mentor, of Chandler, buys and sells gently worn clothes, shoes and handbags that aren’t more than a few seasons old. To make sure Vollhardt doesn’t break the bank, she sells there too. “I started a little envelope with whatever I sell, I keep it in an envelope and that’s my spending here,” Vollhardt said. “I’ve brought in maybe just a white laundry basket of clothes, nothing major in my mind, and left with $130,” said Rachel Roy, who supplements her family’s income by selling either her own clothes or deals she finds online to Clothes Mentor. “I do have five kids and so a lot goes back to them,” Roy said. “We have clothes that start at $1.50 and go up to, I think our most expensive item is $35 for a Kate Spade dress,” said Clothes Mentor owner Amy Malmquist. According to Ted Manley, the vice president of apparel lines for Clothes Mentor’s parent company, NTY Franchise, resale now makes up about 20 percent of the total retail market. While most resale store openings are growing by about 7 percent each day, Manley said they’re growing at an even faster rate. “People still want really nice things but they don’t want to pay retail prices for them,” Malmquist said. Clothes Mentor has been so successful in Chandler they plan to open more soon throughout the Valley.
Brandon Yeager
Software Engineer
Software Engineer
Leah Weisbecker
Franchise Business Consultant
Franchise Business Consultant
Michelle Vaudrin
Senior Director of Operations
Michelle Vaudrin is the Senior Director of Operations for Children’s Orchard and Clothes Mentor. Before joining Children’s Orchard in 2016, she worked in leadership roles for Burlington, American Eagle, and Macy’s.
Michelle attended the University of Wisconsin-Stout with a Retail Merchandising and Business Administration degree. She brings an extensive background in training in strategies, merchandising, customer service, and multi-unit store operations to the team.
Jenny Mann
Vice President of Operations | Executive Director of IT
Jenny Mann is the Vice President of Operations for Clothes Mentor and Children’s Orchard. In January of 2020, Jenny also took on the role of Executive Director of IT, overseeing BST, our Point of Sale system, and the e-commerce platforms for both brands. Prior to this, Jenny was the Director of Marketing for NTY Franchise Company since January 2013. Jenny started with the NTY Franchise Company in 2008 with Clothes Mentor and has held many roles, including; Store Manager, New Store Opener, and Regional Operations Manager. Before joining NTY Franchise Company, Jenny worked for Old Navy (Gap, Inc.) and Target in management roles.
Chad Olson
Chief Operations Officer
Chad Olson has been Chief Operations Officer of NTY Franchise Company since January 2007. From May 1994 to December 2006, he held various positions for Winmark Corporation (f/k/a Grow Biz International, Inc.), including Field Operations Manager for the Once Upon a Child concept from 1999 to 2002, and Regional Operations Manager for the Plato’s Closet concept from 2002 to 2006.
Sean Marrs
IT/Tech Administrator
IT/Tech Administrator
Marissa Stacy
Jr. Graphic Designer
Jr. Graphic Designer
Ashlyn Aarness
Social Media Specialist
Social Media Specialist
Ashley Huebner
Director of Marketing
Ashley Huebner oversees Children’s Orchard’s marketing and advertising efforts to drive sales, build brand awareness, and lead the planning on how to market the brand effectively. She leads creative initiatives by driving the brands’ vision in aesthetics, tone, and trends to elevate our brand position as a leader in the resale category.
Ashley joined the Children’s Orchard team in 2015. Ashley has 10+ years of Graphic Design experience. Ashley holds a strong background in design, user experience, and a passion for creativity. She holds a BA degree in Advertising and Art.